Terms of service
OVERVIEW
This website is operated by My Keepsake. Throughout the site, the terms “we”, “us” and “our” refer to My Keepsake. My Keepsake offers this website, including all information, tools and services available from it, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and content contributors.
Please read these Terms carefully before accessing or using our website. If you do not agree to all terms of this agreement, you may not access the website or use any services. New features and tools added to the current store are also subject to these Terms. We may update these Terms by publishing changes on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to offer and sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you are of legal age and have consented to allow any minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, violate any laws in your jurisdiction, including copyright laws, or transmit worms, viruses or malicious code. A breach of these Terms may result in immediate termination of the services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer.
You may not reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service, access to the service or contact on the website without our express written permission. Headings are for convenience only and do not limit these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete or out of date. Material on this site is provided for general information and should not be the sole basis for decisions without consulting more accurate or current sources. Reliance on this material is at your own risk.
The site may contain historical information. We may modify its content at any time, but we are not obliged to update information. You are responsible for monitoring changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change without notice. We may modify or discontinue the service, or any part of it, at any time without notice. We are not liable to you or any third party for any modification, price change, suspension or discontinuation.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund Policy.
We make every effort to display product colours and images accurately, but cannot guarantee that your screen will show colours exactly.
We may limit sales by person, geographic region or jurisdiction, limit quantities, change descriptions or prices without notice, or discontinue products. Offers are void where prohibited. We do not guarantee that products, services, information or other materials will meet every expectation or that every service error will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse, limit or cancel any order, including quantities purchased per person, household or order. Restrictions may apply to orders placed through the same account, credit card, billing address or shipping address. If we change or cancel an order, we will attempt to notify you using the contact details provided. We may restrict orders that appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information and to update it promptly so we can complete transactions and contact you. See our Refund Policy for details.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available”, without warranties or endorsement. Your use of them is at your own risk and is subject to the relevant third party’s terms.
New services, features, tools or resources offered through the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, products and services may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We do not warrant or accept responsibility for third-party content, websites, products, services or transactions.
Review third-party policies before any transaction. Complaints or questions about third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send submissions, ideas, proposals, plans or other materials, whether requested or unsolicited, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction. We are not obliged to keep comments confidential, pay compensation or respond.
We may monitor, edit or remove content that we consider unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates intellectual property rights or these Terms.
Your comments must not violate third-party rights, contain unlawful or malicious material, include viruses, use a false email address or mislead us or others about their origin. You are solely responsible for their accuracy. We accept no liability for comments posted by you or third parties.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Information on our site or in the service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We may correct errors, update information or cancel orders at any time without prior notice, including after an order has been submitted.
We are not obliged to update information unless required by law. Any stated update date does not mean all information has been modified or updated.
SECTION 12 – PROHIBITED USES
You may not use the site or its content for unlawful purposes; to solicit unlawful acts; to violate laws or regulations; to infringe intellectual property rights; to harass, abuse, insult, harm, defame, intimidate or discriminate; to submit false information; to upload viruses or malicious code; to collect personal information of others; to spam, phish, crawl or scrape; for obscene purposes; or to interfere with security features. We may terminate your use of the service for a prohibited use.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the service will be uninterrupted, timely, secure or error-free, or that results will be accurate or reliable. We may suspend or cancel the service without notice.
Your use of the service is at your sole risk. Unless expressly stated otherwise, the service and all products and services delivered through it are provided “as is” and “as available”, without express or implied warranties, including warranties of merchantability, fitness for purpose, durability, title and non-infringement.
To the fullest extent permitted by law, My Keepsake, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors are not liable for injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the service or products. In jurisdictions that do not allow certain exclusions, liability is limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless My Keepsake and its parent, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from claims or demands, including reasonable legal fees, arising from your breach of these Terms, incorporated documents, laws or third-party rights.
SECTION 15 – SEVERABILITY
If any provision is unlawful, void or unenforceable, it remains enforceable to the maximum extent permitted by law, and the unenforceable portion is severed without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
Obligations and liabilities incurred before termination survive termination. These Terms remain effective until terminated by you or us. You may terminate them by notifying us that you no longer wish to use the services or by ceasing to use the site.
If we believe you have failed to comply with these Terms, we may terminate this agreement without notice. You remain liable for amounts due up to the termination date, and we may deny access to the services.
SECTION 17 – ENTIRE AGREEMENT
Failure to enforce any right or provision is not a waiver. These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us regarding use of the service and replace prior agreements, communications and proposals. Ambiguities will not be interpreted against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements under which we provide services are governed by the laws of the Czech Republic.
SECTION 19 – CHANGES TO THE TERMS OF SERVICE
You can review the current version of these Terms on this page. We may update, change or replace any part by posting changes to the website. You are responsible for checking for changes. Continued use of the website or service after changes are posted constitutes acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to info@mykeepsake.cz.
Goods Trade s.r.o.
Rybná 716/24, 110 00 Prague 1, Czech Republic
Email: info@mykeepsake.cz
Phone: +420 777 008 909
Company ID: 09439421
VAT ID: CZ09439421